Last Updated: April 7, 2026
These Terms of Service ("Terms") are a legal agreement between you and CRMLynk, LLC ("CRMLynk," "we," "us," or "our"). By accessing or using our websites, APIs, integration services, and related products (collectively, the "Platform"), you agree to be bound by these Terms and our Privacy Policy.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
You must be at least 18 years of age and capable of entering into a binding legal agreement to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials, including API keys provided to you. You agree to notify us immediately at [email protected] of any unauthorized use of your account.
You are responsible for all activity that occurs under your account, whether or not authorized by you.
CRMLynk provides managed OAuth integration services. We maintain pre-verified OAuth applications with third-party providers (including Google, Microsoft, Meta, and Zoom) and route authentication callbacks to subscriber platform deployments.
As a subscriber, you will receive OAuth client credentials (Client ID and Client Secret) that are shared across all CRMLynk subscribers for a given provider. You agree to:
Credential Rotation: CRMLynk may rotate shared credentials at any time for security reasons. We will provide reasonable advance notice when possible. You agree to promptly update your deployment with rotated credentials.
Shared Risk Acknowledgment: You acknowledge that because subscribers share OAuth application credentials, your violation of a provider's terms or policies could result in suspension or revocation of the shared OAuth application, impacting all CRMLynk subscribers. You agree to indemnify CRMLynk and other affected subscribers for any damages resulting from your violation of provider policies.
You acknowledge that end users who authenticate through CRMLynk's OAuth applications will see "CRMLynk" (or the applicable app name) on provider consent screens. You are responsible for informing your end users about this and obtaining any necessary consents.
You are solely responsible for how you handle, store, and process data obtained through integrations facilitated by CRMLynk. You agree to comply with all applicable data protection laws and the data handling policies of each third-party provider, including but not limited to:
You agree not to:
Violation of these terms may result in immediate suspension or termination of your account.
Access to CRMLynk services requires an active paid subscription. Subscription plans, pricing, and features are as described on our website or as agreed in a separate order form.
Subscriptions are billed on a recurring basis (monthly or annually, as selected). By subscribing, you authorize us to charge your designated payment method at the beginning of each billing cycle.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods. Upon cancellation, your deployment will be deactivated and OAuth routing will cease.
We may change subscription prices with at least 30 days' prior notice. Continued use of the Platform after a price change constitutes acceptance of the new pricing.
The Platform, including its code, design, documentation, and trademarks, is owned by CRMLynk and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose.
You retain ownership of your data and your platform. Nothing in these Terms transfers ownership of your intellectual property to CRMLynk.
The Platform integrates with third-party services including Google, Microsoft, Meta, and Zoom. Your use of these services is subject to their respective terms of service and privacy policies. CRMLynk is not responsible for the availability, accuracy, or practices of third-party services.
Third-party providers may change their APIs, terms, or policies at any time. We will make reasonable efforts to maintain compatibility, but cannot guarantee uninterrupted access to third-party integrations.
Provider Verification: CRMLynk's OAuth applications are subject to ongoing verification and approval by each provider. Provider verification may be revoked, suspended, or modified by the provider at any time and for any reason. Such revocation is not a breach of these Terms by CRMLynk. In the event of a provider verification loss affecting your integrations, we will notify you within five (5) business days. CRMLynk shall have no liability for service disruption caused by a provider's decision to revoke, suspend, or modify CRMLynk's application status.
You agree to indemnify, defend, and hold harmless CRMLynk, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THAT THIRD-PARTY PROVIDER INTEGRATIONS WILL REMAIN AVAILABLE OR COMPATIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRMLYNK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF THE PLATFORM.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO CRMLYNK IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Any dispute arising from or relating to these Terms shall be resolved through binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules. The arbitration shall be conducted in the Commonwealth of Virginia, United States.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Claims must be brought within one (1) year after the cause of action arises, or they are permanently barred.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.
We may suspend or terminate your access to the Platform at any time, with or without cause, upon notice to you. Grounds for termination include but are not limited to: violation of these Terms, violation of third-party provider policies, non-payment, or conduct that we reasonably believe is harmful to the Platform or other subscribers.
Upon termination, your right to use the Platform ceases immediately. You must promptly delete all shared OAuth credentials (Client IDs, Client Secrets, and any other credentials provided by CRMLynk) from your deployment and any backups. Continued use of shared credentials after termination constitutes unauthorized access.
Sections 4.2, 4.3, 7, 9, 10, 11, 12, 13, 15, and 17 shall survive termination.
You agree to comply with all applicable export control laws and regulations, including U.S. Export Administration Regulations and sanctions programs administered by the U.S. Office of Foreign Assets Control (OFAC). You may not use the Platform if you are located in, or a national or resident of, any country subject to U.S. sanctions.
We may update these Terms from time to time. The "Last Updated" date at the top indicates when the Terms were last revised. We will provide notice of material changes via email or through the Platform. Continued use of the Platform after changes constitutes acceptance.
CRMLynk shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, government actions, labor disputes, power failures, internet or telecommunications failures, cyberattacks, distributed denial-of-service attacks, or third-party provider outages, policy changes, or verification revocations.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and CRMLynk regarding your use of the Platform and supersede all prior agreements, representations, and understandings.
You may not assign or transfer these Terms or your rights under them without CRMLynk's prior written consent. CRMLynk may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets, upon notice to you. Any attempted assignment in violation of this section is void.
The failure of CRMLynk to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by CRMLynk.
Notices to you will be sent to the email address associated with your account and are deemed received when sent. Notices to CRMLynk must be sent to [email protected] and are deemed received when acknowledged in writing by CRMLynk.
If you have questions about these Terms, contact us at:
CRMLynk, LLC
Email: [email protected]
Mail: CRMLynk, LLC, Virginia, United States